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Hyperic HQ
Created: 04/Jun/08 07:28 AM
Updated: Wednesday 11:02 AM
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| Component/s: |
Alerts
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| Affects Version/s: |
3.2.3
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| Fix Version/s: |
3.2.7
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Issue Links:
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Depends
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This issue Depends on:
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HHQ-2167
Script plugin does not return an availability metric if the script times out
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I have a script setup to monitor a critical service in my environment. This script is configured with a timeout of 180 seconds. If the script times out, it does not return an availability metric. This results in the alert email having 2 issues:
- The Availability is indicated as 200% (probably from AVAIL_UNKNOWN)
- The previous indicator metrics could be from any arbitrary point in the past. Can we include the timestamp of these metrics?
Example email:
ICMP Checks has generated the following alert:
Contegix: ICMP Checks Run ICMP Checks
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ALERT DETAIL
- Resource Name: ICMP Checks
- Alert Name: ICMP Checks Run
- Alert Date / Time: June 3, 2008 6:00:00 PM PDT
- Triggering Condition(s):
If Execution Time value changed (New value: 182,041)
- Alert Severity: ! - Low
Previous Indicator Metrics:
Availability: 200.0%
Execution Time: 00:03:02.041
Result Value: 0.0
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Description
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I have a script setup to monitor a critical service in my environment. This script is configured with a timeout of 180 seconds. If the script times out, it does not return an availability metric. This results in the alert email having 2 issues:
- The Availability is indicated as 200% (probably from AVAIL_UNKNOWN)
- The previous indicator metrics could be from any arbitrary point in the past. Can we include the timestamp of these metrics?
Example email:
ICMP Checks has generated the following alert:
Contegix: ICMP Checks Run ICMP Checks
------------------------------------------
ALERT DETAIL
- Resource Name: ICMP Checks
- Alert Name: ICMP Checks Run
- Alert Date / Time: June 3, 2008 6:00:00 PM PDT
- Triggering Condition(s):
If Execution Time value changed (New value: 182,041)
- Alert Severity: ! - Low
Previous Indicator Metrics:
Availability: 200.0%
Execution Time: 00:03:02.041
Result Value: 0.0
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