Support Migration Notice: To update migrated JIRA cases click here to open a new case use www.vmware.com/go/sr | vFabric Hyperic 5.7.0 is Now Available

Hyperic HQ

NPE error in agent log for WindowsServer

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Trivial Trivial
  • Resolution: Deferred
  • Affects Version/s: 4.3
  • Fix Version/s: None
  • Component/s: Agent / PDK
  • Environment:
    Release 4.3.0-EE-1386,Platform :WindowsXPSp2,DB:Mysql
  • Case Links:
    none
  • Regression:
    No

Description

Steps to Reproduce

Start the agent on windows as services
tail agent.log

Actual Results:

Error in agent.log:

2010-03-23 10:01:46,282 INFO [Thread-1] [RuntimeAutodiscoverer] WindowsServer discovery took 0
2010-03-23 10:01:46,454 ERROR [Thread-1] [AutoinventoryCommandsServer] Error running runtime autodiscovery scan: java.lang.NullPointerException
java.lang.NullPointerException
at org.hyperic.hq.product.PluginManager.getPluginExtension(PluginManager.java:166)
at org.hyperic.hq.product.PluginManager.getPlugin(PluginManager.java:284)
at org.hyperic.hq.autoinventory.agent.server.RuntimeAutodiscoverer.doRuntimeScan_internal
(RuntimeAutodiscoverer.java:251)
at org.hyperic.hq.autoinventory.agent.server.RuntimeAutodiscoverer.doRuntimeScan
(RuntimeAutodiscoverer.java:205)
at org.hyperic.hq.autoinventory.ScanManager.mainRunLoop(ScanManager.java:165)
at org.hyperic.hq.autoinventory.ScanManager.access$000(ScanManager.java:41)
at org.hyperic.hq.autoinventory.ScanManager$1.run(ScanManager.java:107)

Activity

Hide
Todd Rader added a comment -

From the agent log, my guess would be MySQL_stats – but it's not really clear. Whoever ends up fixing this bug, PLEASE PLEASE PLEASE do some work on the error message first, so it's 100% clear what plugin is the offending one. Not clear to us in the HQ dev team, but clear to a customer reporting a problem.

Show
Todd Rader added a comment - From the agent log, my guess would be MySQL_stats – but it's not really clear. Whoever ends up fixing this bug, PLEASE PLEASE PLEASE do some work on the error message first, so it's 100% clear what plugin is the offending one. Not clear to us in the HQ dev team, but clear to a customer reporting a problem.
Hide
Todd Rader added a comment -

Sending to Scott for evaluation – is this from mysql_stats?

Show
Todd Rader added a comment - Sending to Scott for evaluation – is this from mysql_stats?
Hide
Scott Feldstein added a comment -

nope, it is not from mysql_stats

Show
Scott Feldstein added a comment - nope, it is not from mysql_stats
Hide
Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

People

Vote (0)
Watch (0)

Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    41 weeks, 4 days ago