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Error message during install fail is confusing

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Minor Minor
  • Resolution: Deferred
  • Affects Version/s: 4.2.0.5
  • Fix Version/s: None
  • Component/s: Installation / Upgrade
  • Environment:
    SUSE 11.1 (not env-specific)
  • Case Links:
    none
  • Regression:
    No

Description

In fixing an install error (http://jira.hyperic.com/browse/HHQ-3875) we've tweaked an error message to say that the install has failed and cannot continue (which is good). Unfortunately the install then continues, and at the end reports success. In so doing it scrolls the error message off the screen, so unless you've been monitoring the install you won't know anything is wrong until the app fails to start correctly. The install error needs to stop the install at the point it claims to.

(originally https://issuetracker.springsource.com/browse/TCSRV-1248)

Activity

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Yoav Epelman added a comment -

Bulk change to new components

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Yoav Epelman added a comment - Bulk change to new components
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Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

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Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    41 weeks ago