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Inconsistency with 32 and 64 bit support on Windows 2008

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Deferred
  • Affects Version/s: 4.2.0.7
  • Fix Version/s: None
  • Component/s: Agent / PDK
  • Environment:
    Windows 2008
  • Case Links:
    none
  • Regression:
    No

Description

I imagine this has already been logged, but I couldn't find it, so...

In Windows 2008 if you install the agent under a 64 bit JVM it will detect a tc runtime running under either a 32 or 64 bit JVM.

If you install the agent under a 32 bit JVM it will only detect a tc runtime running under a 32 bit JVM.

This should either work both ways, or we should document the limitation - if this has already done then please point me in the right direction! Also if this is a tc runtime issue let me know and I'll create a corresponding issue.

Activity

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Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

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Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    41 weeks, 2 days ago