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Hyperic HQ

The hq-agent requires restart to auto-discover new resources for plugin applications

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Minor Minor
  • Resolution: Deferred
  • Affects Version/s: 4.3
  • Fix Version/s: None
  • Component/s: Agent / PDK
  • Environment:
    HQ-server 4.3.0-EE-1433 running on CentOS 5.4
    HQ-agent 4.3.0-EE-1433 running on RHEL 5.4
  • Case Links:
    none
  • Regression:
    No

Description

The hq-agent requires restart to auto-discover new resources for plugin applications. Anytime an application is being monitored via a plugin, newly created resources are not auto-discovered; it requires the hq-agent being restarted for HQ to see the new resources.

This applies to but not limited to the following resources:

  • WebApps and Applications with WebLogic (WLS)
  • TableSpaces and User Instances with Oracle DB
  • Databases with SQL Server

Expected Result:
Newly added resources should be auto-discovered without having to start the hq-agent.

Actual Result:
Newly created resources are not auto-discovered.

Steps to reproduce:
1. On Application (i.e. WebLogic, Oracle, SQL Server, etc.), install hq-agent
2. Ensure hq-agent is running and Application is auto-discovered by HQ
3. Log into the HQ Server Dashboard
4. Browse and select the Application platform
5. Select the Application Server from under the Deployed Servers Health section
6. Select the Auto-Group for the given Application from under Services
7. Note any existing resources that are listed
8. Go to Application and create a new resource
9. Wait 30 minutes to one hour for auto-discovery
10. Log back into the HQ Server Dashboard
11. Browse and select the Application platform
13. Select the Application Server from under the Deployed Servers Health section
14. Select the Auto-Group for the Application from under Services
15. Note the newly created resource is NOT listed

Work around:
Restarting the hq-agent discovers the newly add resource.

Additional Notes:
1. Running 'New Auto-Discovery' on the platform does not discover the newly created resources
2. Restarting the hq-agent discovers new resources
3. Running command line discover shows the newly created resources

Issue Links

Activity

Hide
Frederic Calindas added a comment -

Resin is included in WebApps not being auto-discovered; requires restarting hq-agent.

Show
Frederic Calindas added a comment - Resin is included in WebApps not being auto-discovered; requires restarting hq-agent.
Hide
Yoav Epelman added a comment -

Bulk change to new components

Show
Yoav Epelman added a comment - Bulk change to new components
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Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

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Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    42 weeks ago