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Hyperic HQ

HQ perf server does not stay up, something keeps killing it

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Deferred
  • Affects Version/s: 4.5
  • Fix Version/s: None
  • Component/s: None
  • Case Links:
    none
  • Regression:
    Yes
  • Story Points:
    1
  • Tags:

Description

keep getting this message after startup on pserv03

2010-08-11 16:14:07,281 ERROR [WrapperStartStopAppMain] [org.hyperic.bootstrap.ProcessManagerImpl@87] X connection to localhost:10.0 broken (explicit kill or server shutdown).^M

The server dies after this message.

Activity

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Scott Feldstein added a comment -

may not be jsw. removing that from the title

Show
Scott Feldstein added a comment - may not be jsw. removing that from the title
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Scott Feldstein added a comment -

looks like this is caused by a $DISPLAY issue

to reproduce, log on to a box as root then su - hquser and start the server, then log into the UI.

the easiest fix is to add -Djava.awt.headless=true to the server runtime.

whom ever gets this bug, please verify.

Show
Scott Feldstein added a comment - looks like this is caused by a $DISPLAY issue to reproduce, log on to a box as root then su - hquser and start the server, then log into the UI. the easiest fix is to add -Djava.awt.headless=true to the server runtime. whom ever gets this bug, please verify.
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Kashyap Parikh added a comment -

We have a temporary work-around but this should be addressed in 4.5.

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Kashyap Parikh added a comment - We have a temporary work-around but this should be addressed in 4.5.
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Dharma Srinivasan added a comment -

Verified with RC1

ssh -X root@server
su - user
start hq
exit user

Checked that hq was not stopped

exit root

Checked that hq was not stopped

Relogin as root and user and hq was not affected

Show
Dharma Srinivasan added a comment - Verified with RC1 ssh -X root@server su - user start hq exit user Checked that hq was not stopped exit root Checked that hq was not stopped Relogin as root and user and hq was not affected
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Dharma Srinivasan added a comment -

The fix works fine for fresh installs but in upgrades, the awt.headless=true option is not added in hq-server.conf file to the java opts. The older server's options are retained.

Re-opening to make this fix work for upgrades as well.

Show
Dharma Srinivasan added a comment - The fix works fine for fresh installs but in upgrades, the awt.headless=true option is not added in hq-server.conf file to the java opts. The older server's options are retained. Re-opening to make this fix work for upgrades as well.
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Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

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Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    42 weeks ago