Support Migration Notice: To update migrated JIRA cases click here to open a new case use www.vmware.com/go/sr | vFabric Hyperic 5.7.0 is Now Available

Hyperic HQ

Unable to Start & Stop Managed Deployed Applications for tc Runtime server

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Minor Minor
  • Resolution: Deferred
  • Affects Version/s: 4.5 Sprint 28, 4.5 M6, 4.5
  • Fix Version/s: None
  • Component/s: UI / UX
  • Environment:
    HQ-server 4.5.0-EE-91 running on RHEL 5.4
    HQ-agent 4.5.0-EE-91 running on CentOS 5.4
     - tc Server 2.5.0.CI-156 installed on hq-agent
  • Case Links:
    none
  • Regression:
    No
  • Tags:

Description

Unable to Start & Stop Managed Deployed Applications for tc Runtime server.

When attempting to Start or Stop a Managed Deployed Application for tc Runtime server via the Hyperic UI, the operation does not complete successfully even though the result indicates it completed successfully.

For example, with the webapp already running and attempting to stop the webapp, the result shows:

  • Successful - Click for details.
  • FC-Cent54x64-VM1 tc Runtime myserver (12827) was successful.
  • Ok - Application webapp is stopped and we don't need to stop it again.

The webapp is not actually stopped and still accessible.

Expected Result:
The webapp is stopped or started when the command is issued.

Actual Result:
The webapp is not actually stopped or started but the message indicates successful.

Steps to Reproduce:
1. Install and start hq-agent on platform running tc Server
2. Log into Hyperic
3. Add to inventory from auto-discover
4. Go to Inventory tab and set Configuration Properties for tc Runtime
5. Go to View tab
6. Select Application Management
7. Select the webapp by checking the box
8. Click the Stop button
9. Note the operation reports successful
10. Verify the webapp was stopped and note that is still running.

Work Around:
None

Additional Information:
Status for Manage Deployed Applications shows 'Stopped' even if the app is running

Activity

Hide
Frederic Calindas added a comment -

See TCS-1064.

Show
Frederic Calindas added a comment - See TCS-1064.
Hide
Yoav Epelman added a comment -

Bulk change to new components

Show
Yoav Epelman added a comment - Bulk change to new components
Hide
Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

People

Vote (0)
Watch (0)

Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    41 weeks, 1 day ago