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Status for tc Runtime server Managed Deployed Applications show as Stopped

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Minor Minor
  • Resolution: Deferred
  • Affects Version/s: 4.5 Sprint 28, 4.5 M6, 4.5
  • Fix Version/s: None
  • Component/s: UI / UX
  • Environment:
    HQ-server 4.5.0-EE-91 running on RHEL 5.4
    HQ-agent 4.5.0-EE-91 running on CentOS 5.4
     - tc Server 2.5.0.CI-156 installed on hq-agent
  • Case Links:
    none
  • Regression:
    No
  • Tags:

Description

Status for tc Runtime server Managed Deployed Applications show as Stopped.

All the applications show status as Stopped when they are running and are accessible.

Expected Result:
The status accurately reflects if applications are Started or Stopped.

Actual Result:
The status always shows as Stopped

Steps to Reproduce:
1. Install and start hq-agent on platform running tc Server
2. Log into Hyperic
3. Add to inventory from auto-discover
4. Go to Inventory tab and set Configuration Properties for tc Runtime
5. Go to View tab
6. Select Application Management
7. Note all applications show status as Stopped

Work Around:
None

Additional Information:
See attached screenshot 'tcRuntime_Managed_Deployed_Applications_Status_Stopped.JPG' for additional details.

Activity

Hide
Frederic Calindas added a comment -

See TCS-1063.

Show
Frederic Calindas added a comment - See TCS-1063.
Hide
Yoav Epelman added a comment -

Bulk change to new components

Show
Yoav Epelman added a comment - Bulk change to new components
Hide
Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

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Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    40 weeks, 6 days ago