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Unable to Deploy an Application on tc Runtime server

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Deferred
  • Affects Version/s: 4.5 Sprint 28, 4.5 M6, 4.5
  • Fix Version/s: None
  • Component/s: UI / UX
  • Environment:
    HQ-server 4.5.0-EE-91 running on RHEL 5.4
    HQ-agent 4.5.0-EE-91 running on CentOS 5.4
     - tc Server 2.5.0.CI-156 installed on hq-agent
  • Case Links:
    none
  • Regression:
    No

Description

Unable to Deploy an Application on tc Runtime server.

When attempting to deploy an application by selecting browse, chosing a webapp and clicking the Upload and Deploy button, the Hyperic Views panel goes blank and shows an error:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322)
Timestamp: Thu, 9 Sep 2010 18:38:32 UTC

Message: Expected ')'
Line: 1929
Char: 10
Code: 0
URI: http://vmc-ssrc-rh73:7080/TabBodyAttach.do?id=10404&mode=list&eid=2:11514

The server.log shows only:
2010-09-09 14:37:31,669 INFO [tomcat-http--17] [TomcatappmgmtController@?] Invoking method: manageApplications with [id:[10404], attachId:[10404], eid:[2:11514], mode:[list]]

Expected Result:
After selecting a webapp and clicking the Upload and Deploy button, the webapp is successfully deployed.

Actual Result:
The selected webapp is not uploaded and deployed.

Steps to Reproduce:
1. Install and start hq-agent on platform running tc Server
2. Log into Hyperic
3. Add to inventory from auto-discover
4. Go to Inventory tab and set Configuration Properties for tc Runtime
5. Go to View tab
6. Select Application Management
7. Within the Deploy an Application section, click the Browse button
8. Choose a valid webapp and click OK
9. Click the Upload and Deploy button
10. Note the reported browser error and the webapp does not get uploaded

Work Around:
None via UI; manually upload and deploy app directly to tc Runtime server

Additional Information:
See screenshots for additional details.

Activity

Hide
Frederic Calindas added a comment -

See TCS-1062.

Show
Frederic Calindas added a comment - See TCS-1062.
Hide
Yoav Epelman added a comment -

Bulk change to new components

Show
Yoav Epelman added a comment - Bulk change to new components
Hide
Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

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Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    42 weeks ago