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Hyperic HQ

UI page load does not timeout on pages taking longer than 15 mins

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Deferred
  • Affects Version/s: 4.5
  • Fix Version/s: None
  • Component/s: None
  • Environment:
    Oracle, CentOS, 899 platforms, build #110
  • Case Links:
    none
  • Regression:
    Yes
  • Story Points:
    3
  • Tags:

Description

Until build #63, it was noticed that pages that took more than 15 mins to load returned with a timeout error on the UI (as expected).

With build #110, the following is consistent behavior:

Steps:
1.Login to hq UI and go to the indicator page of a large group .. (on my large oracle env, group of 100 servers)

Result:
This page used to timeout after 15 mins with build #63 (http://jira.hyperic.com/browse/HQ-2503)

Now this same page (with build #110) tries to load the page indefinitely (have seen it load for more than an hour).

the session time out value in server.xml is set to 30 mins

Marking as major since its a regression and also causes automated page load tests to run longer, but not critical since there is a workaround of user manually stopping page load.

server details will be provided in next comment and log will be attached

Activity

Hide
Dharma Srinivasan added a comment -

Noticed another possible impact of the long running UI page load.. a data purge method failed during this time. After the page load was canceled, the log doesnt show this error:
2010-09-24 12:13:09,777 INFO [Scheduler-5] [org.hyperic.hq.measurement.server.session.DataCompressImpl@226] Purging Raw Measurement Data older than 9/22/10 10:00:00 AM
2010-09-24 12:13:09,777 ERROR [Scheduler-5] [org.hyperic.hq.measurement.DataPurgeJob@101] Transaction timed out: deadline was Fri Sep 24 10:33:15 PDT 2010
org.springframework.transaction.TransactionTimedOutException: Transaction timed out: deadline was Fri Sep 24 10:33:15 PDT 2010
at org.springframework.transaction.support.ResourceHolderSupport.checkTransactionTimeout(ResourceHolderSupport.java:141)
at org.springframework.transaction.support.ResourceHolderSupport.getTimeToLiveInMillis(ResourceHolderSupport.java:130)
at org.springframework.transaction.support.ResourceHolderSupport.getTimeToLiveInSeconds(ResourceHolderSupport.java:114)
at org.springframework.jdbc.datasource.DataSourceUtils.applyTimeout(DataSourceUtils.java:255)
at org.springframework.jdbc.datasource.DataSourceUtils.applyTransactionTimeout(DataSourceUtils.java:237)
at org.springframework.jdbc.datasource.TransactionAwareDataSourceProxy$TransactionAwareInvocationHandler.invoke(TransactionAwareDataSourceProxy.java:234)
at $Proxy21.createStatement(Unknown Source)
at sun.reflect.GeneratedMethodAccessor502.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.hibernate.jdbc.BorrowedConnectionProxy.invoke(BorrowedConnectionProxy.java:50)
at $Proxy59.createStatement(Unknown Source)
at sun.reflect.GeneratedMethodAccessor502.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.jdbc.datasource.TransactionAwareDataSourceProxy$TransactionAwareInvocationHandler.invoke(TransactionAwareDataSourceProxy.java:229)
at $Proxy21.createStatement(Unknown Source)
at org.hyperic.hq.measurement.server.session.DataCompressImpl.truncateMeasurementData(DataCompressImpl.java:234)
at org.hyperic.hq.measurement.server.session.DataCompressImpl.compressData(DataCompressImpl.java:278)
at sun.reflect.GeneratedMethodAccessor1292.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:80)
at org.hyperic.hq.monitor.aop.aspects.PerformanceMonitor.monitorServiceMethod(PerformanceMonitor.java:84)
at sun.reflect.GeneratedMethodAccessor263.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:622)
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:611)
at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:65)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:108)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at $Proxy81.compressData(Unknown Source)
at org.hyperic.hq.measurement.DataPurgeJob.compressData(DataPurgeJob.java:130)
at org.hyperic.hq.measurement.DataPurgeJob.run(DataPurgeJob.java:86)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)
at java.util.concurrent.FutureTask$Sync.innerRunAndReset(FutureTask.java:317)
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:150)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$101(ScheduledThreadPoolExecutor.java:98)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:205)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:619)

Show
Dharma Srinivasan added a comment - Noticed another possible impact of the long running UI page load.. a data purge method failed during this time. After the page load was canceled, the log doesnt show this error: 2010-09-24 12:13:09,777 INFO [Scheduler-5] [org.hyperic.hq.measurement.server.session.DataCompressImpl@226] Purging Raw Measurement Data older than 9/22/10 10:00:00 AM 2010-09-24 12:13:09,777 ERROR [Scheduler-5] [org.hyperic.hq.measurement.DataPurgeJob@101] Transaction timed out: deadline was Fri Sep 24 10:33:15 PDT 2010 org.springframework.transaction.TransactionTimedOutException: Transaction timed out: deadline was Fri Sep 24 10:33:15 PDT 2010 at org.springframework.transaction.support.ResourceHolderSupport.checkTransactionTimeout(ResourceHolderSupport.java:141) at org.springframework.transaction.support.ResourceHolderSupport.getTimeToLiveInMillis(ResourceHolderSupport.java:130) at org.springframework.transaction.support.ResourceHolderSupport.getTimeToLiveInSeconds(ResourceHolderSupport.java:114) at org.springframework.jdbc.datasource.DataSourceUtils.applyTimeout(DataSourceUtils.java:255) at org.springframework.jdbc.datasource.DataSourceUtils.applyTransactionTimeout(DataSourceUtils.java:237) at org.springframework.jdbc.datasource.TransactionAwareDataSourceProxy$TransactionAwareInvocationHandler.invoke(TransactionAwareDataSourceProxy.java:234) at $Proxy21.createStatement(Unknown Source) at sun.reflect.GeneratedMethodAccessor502.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.hibernate.jdbc.BorrowedConnectionProxy.invoke(BorrowedConnectionProxy.java:50) at $Proxy59.createStatement(Unknown Source) at sun.reflect.GeneratedMethodAccessor502.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.springframework.jdbc.datasource.TransactionAwareDataSourceProxy$TransactionAwareInvocationHandler.invoke(TransactionAwareDataSourceProxy.java:229) at $Proxy21.createStatement(Unknown Source) at org.hyperic.hq.measurement.server.session.DataCompressImpl.truncateMeasurementData(DataCompressImpl.java:234) at org.hyperic.hq.measurement.server.session.DataCompressImpl.compressData(DataCompressImpl.java:278) at sun.reflect.GeneratedMethodAccessor1292.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:80) at org.hyperic.hq.monitor.aop.aspects.PerformanceMonitor.monitorServiceMethod(PerformanceMonitor.java:84) at sun.reflect.GeneratedMethodAccessor263.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:622) at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:611) at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:65) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:108) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) at $Proxy81.compressData(Unknown Source) at org.hyperic.hq.measurement.DataPurgeJob.compressData(DataPurgeJob.java:130) at org.hyperic.hq.measurement.DataPurgeJob.run(DataPurgeJob.java:86) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441) at java.util.concurrent.FutureTask$Sync.innerRunAndReset(FutureTask.java:317) at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:150) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$101(ScheduledThreadPoolExecutor.java:98) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:205) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:619)
Hide
Scott Feldstein added a comment -

i am pretty sure this is fix, but hard to repro. just re-open if there are issue and i'll check

Show
Scott Feldstein added a comment - i am pretty sure this is fix, but hard to repro. just re-open if there are issue and i'll check
Hide
Dharma Srinivasan added a comment -

The page (platform 15 metrics page) does time out now but only after 47 mins, not after 15 mins.

Re-opening based on current 15 min expectation of UI timing out on a long running page load.

Show
Dharma Srinivasan added a comment - The page (platform 15 metrics page) does time out now but only after 47 mins, not after 15 mins. Re-opening based on current 15 min expectation of UI timing out on a long running page load.
Hide
Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

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Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    41 weeks, 6 days ago