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Gemfire plugin - should remove services from inventory that are no longer available

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Minor Minor
  • Resolution: Deferred
  • Affects Version/s: 4.5, 4.5.1
  • Fix Version/s: None
  • Component/s: Plugins
  • Environment:
    HQ server 4.5.0.1-EE-9 running on CentOS 5.4
    HQ-agent 4.5.0.1-EE-9 running on CentOS 5.4
     - Gemfire 6.5 on hq-agent
  • Case Links:
    none
  • Regression:
    No

Description

Gemfire plugin - should remove services from inventory that are no longer available.

When stopping a Gemfire CacheServer or Gateway, Hyperic will detect the server or gateway has been stopped and report unavailable and no metrics. After restarting the stopped server or gateway, a new name is generated with it's new PID. Hyperic detects the new name as a new server or gateway. The previous server or gateway name becomes unavailable.

We should remove those services that are no longer available.

Expected Results:
Main focus should be availability and metrics are reported for current services without showing too many unavailable services that are no longer available

Actual Results:
After numerous stops and restarts, the list of services grows to show more unavailble services than are available

Steps to Reproduce:
1. Add Gemfire Distributed System to Hyperic
2. Allow servers and services to be discovered
3. Allow metrics to collect and report
4. Stop a server or gateway on Gemfire
5. Allow time for Hyperic to detect server status change
6. Look at the Dashboard
7. Note the cache server will show as unavailable and no metrics
8. Restart the server or gateway on Gemfire
9. Allow time for Hyperic to detect server status change or manually force auto-discovery
10. Select the Gemfire Distributed System platform
11. Note the restarted server or gateway is displayed as new name
12. Repeat steps 4 through 11
13. Note list of services can grow to show more unavailable than actual available

Activity

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Yoav Epelman added a comment -

Bulk change to new components

Show
Yoav Epelman added a comment - Bulk change to new components
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Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

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Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    42 weeks, 1 day ago