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HQ Agent stop from windows services throws error but completes successfully

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Deferred
  • Affects Version/s: 4.5, 4.5.1
  • Fix Version/s: None
  • Component/s: Agent / PDK
  • Environment:
    HQ agent installed as a window services
    All supported windows versions
  • Case Links:
    none
  • Regression:
    No
  • Tags:

Description

HQ Agent stop using Windows Services always throes an error but stops the agent. See attached error that pops up everytime.
Wrapper log indicates that it ends up killing the agent jvm after timeout.

INFO | jvm 1 | 2011/01/31 15:47:49 | Stopping agent ...
ERROR | wrapper | 2011/01/31 15:48:22 | Shutdown failed: Timed out waiting for signal from JVM.
ERROR | wrapper | 2011/01/31 15:48:23 | JVM did not exit on request, terminated
STATUS | wrapper | 2011/01/31 15:48:23 | <-- Wrapper Stopped

Activity

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Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

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Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    41 weeks, 2 days ago