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Hyperic HQ

Fail installer with correct message if postgres port is busy

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Minor Minor
  • Resolution: Deferred
  • Affects Version/s: 4.5, 4.5.1.1, 4.5.1.2
  • Fix Version/s: 4.x
  • Component/s: Installation / Upgrade
  • Environment:
    Hyperic server with build-in postgres db
  • Case Links:
    none
  • Regression:
    No
  • Tags:

Description

When installing Hyperic with built-in postgresql database the installer fails with ambiguous message if port 9432 (Hyperic Postgresql default port) is busy.

Here's the message "No Subdirectories that contain server found under c:\Program Files(x86)\Hyperic HQ Enterprise-4.5.1.2\,not a valid installation"

The correct error is already in verbose log but that file is buried under installer and there's no pointer in the message to look at it.

Activity

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Yoav Epelman added a comment -

Bulk change to new components

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Yoav Epelman added a comment - Bulk change to new components
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Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

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Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    41 weeks, 1 day ago