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charting is unreliable

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Deferred
  • Affects Version/s: 4.5.1.2
  • Fix Version/s: 5.8
  • Component/s: UI / UX
  • Environment:
    HQ 4.5.1.3 EE

Description

Charting on dashboard and detailed view is unreliable:

  • Charting on dashboard does not make use of units. In the attached screenshot, there are spikes in current thread busy around 4 and 5, the dashboard charts represent this as .5 which makes a large difference for anyone looking at it.
  • Detailed view of a metric in a compatible group is also unreliable. In the attached screenshot, the first 20ish resources in the group are represented in the generated chart. This is of extremely limited use as there are 70 members in the group and the majority of the outliers are not shown.

For the detailed views, if the current limitation of showing 20ish resources is to stay in place, at the very least please pull the outlier(high/low) resources and 1 or 2 averages and generate the chart based off of that. Generating it off the 1st 20 is a poor design decision.

Activity

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Yoav Epelman added a comment -

Bulk change to new components

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Yoav Epelman added a comment - Bulk change to new components
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Yoav Epelman added a comment -

<Bug court>

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Yoav Epelman added a comment - <Bug court>
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Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

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Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    41 weeks, 2 days ago