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Help information needed for vSphere Configuration to instruct users to import vCenter server SSL certificate to keystore

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Fixed
  • Affects Version/s: 4.6
  • Fix Version/s: 4.6, 4.x Sprint 27
  • Component/s: Plugins
  • Environment:
    Hyperic server 4.6.0-EE-230 on CentOS 5.4 x64 with external MySQL DB
    Hyperic agent 4.6.0-EE-230 on Windowws 2008
     - vCenter Server 4.0 running on agent platform
  • Case Links:
    none
  • Regression:
    No
  • Story Points:
    2
  • Tags:

Description

Help information needed for vSphere Configuration to instruct users to import vCenter server SSL certificate to keystore

With the implementation of SSL and the requirement to import the vCenter server's SSL certification to a keystore that the agent can read, it is required that users are informed during configuration.

Whether or not we actually provide exact instructions on how to do it in help, we need to at least inform the user that importing the vCenter server's SSL certificate to a keystore is required for the Hyperic agent to be configured.

Expected Result:
Required steps are noted in configuration help

Actual Result:
No indication that importing vCenter server's SSL certificate to keystore is noted in configuraiton help

Steps to Reproduce:

  1. Install agent on platform running vCenter Server
  2. Log into Hyperic
  3. Note platform running vCenter Server is auto-discovered in AIQ
  4. Add platform running vCenter Server to inventory from AIQ
  5. View vCenter Server within added platform
  6. Note Configuration is required
  7. Enter configuraiton parameters as required
  8. Save configuration
  9. Note error unable to find valid certification path to requested target
  10. Note no information is available to instruct users of importing SSL certification

Issue Links

Activity

Hide
Patrick Nguyen added a comment -

FIX: Add plugin help for new SSL configuration requirements

Show
Patrick Nguyen added a comment - FIX: Add plugin help for new SSL configuration requirements
Hide
Patrick Nguyen added a comment -

Updated help to specify "unverified" SSL certificate

Show
Patrick Nguyen added a comment - Updated help to specify "unverified" SSL certificate
Hide
Frederic Calindas added a comment -

Verified with Hyperic Server Daily Build 4.6.0-EE-252 (7/28/11) and upgraded agent via UI.

Help information posted to vSphere Configuration Properties.

Show
Frederic Calindas added a comment - Verified with Hyperic Server Daily Build 4.6.0-EE-252 (7/28/11) and upgraded agent via UI. Help information posted to vSphere Configuration Properties.

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Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    2 years, 38 weeks, 2 days ago