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Few of the agents(platform) disappeared from the Inventory after upgrading groups of agents

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Critical Critical
  • Resolution: Cannot Reproduce
  • Affects Version/s: 4.6
  • Fix Version/s: None
  • Component/s: Agent / PDK
  • Environment:
    Hyperic Version 4.6,DB:Oracle
  • Case Links:
    none
  • Regression:
    No

Description

Steps to Reproduce:

Group all the agents(Agent1) that are in Inventory
Go to Agent1-->Views
Select Upgrade
Click Execute
All the agents started the upgrade process(left to go home)
Next day when I went to UI,I saw that my inventory had only 4 agents

Actual Results:

Around 7+ agents disappeared from Inventory

Services are still in inventory and when I click on services " The specified resource does not exist."

Activity

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Todd Rader added a comment -

There's very little in the way of clues here. The best bet is to get a repro with DEBUG turned on all around. Can you more precisely describe the environment (number of agents, multi-agent vs. "real" platforms, monitored resources)? Once a dev ESX env is up to speed we can try to do it on a dev environment.

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Todd Rader added a comment - There's very little in the way of clues here. The best bet is to get a repro with DEBUG turned on all around. Can you more precisely describe the environment (number of agents, multi-agent vs. "real" platforms, monitored resources)? Once a dev ESX env is up to speed we can try to do it on a dev environment.

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Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    2 years, 35 weeks ago