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netservices-plugin HTTP Service has incomplete metric template for sockaddr (netstat) metrics

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Deferred
  • Affects Version/s: 4.6
  • Fix Version/s: None
  • Component/s: Plugins
  • Case Links:
    none
  • Regression:
    No

Description

When the sockaddr metrics are enabled for HTTP Services they cause a "shadow" (for lack of better terms) HTTP collector to be created. This collector has an incomplete metric template (config) which results in HTTPCollector making double the connections AND trying to connect with incomplete config (no method, path, proxy, etc)

Incomplete template example:
HTTP:sockaddr:hostname=%hostname%,port=%port%,sotimeout=%sotimeout%:AllInboundConnections

Full HTTP template:
HTTP:http:ssl=%ssl%,hostname=%hostname%,port=%port%,sotimeout=%sotimeout%,path=%path%,user=%user%,pass=%pass%,realm=%realm%,method=%method%,hostheader=%hostheader%,follow=%follow%,pattern=%pattern%,proxy=%proxy%:ResponseCode

Although this may seem harmless. In a large environment monitoring hundreds of HTTP services this creates a large overhead. This can also create extra work for web servers as they have double the requests from agent. Bypassing proxy can also result in bad information.

Workaround: Disable collection of netstat metrics (disabled by default)

Activity

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Wes Schlichter added a comment -

Reassigning to Mayen to review

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Wes Schlichter added a comment - Reassigning to Mayen to review
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Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

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Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    40 weeks, 4 days ago