Support Migration Notice: To update migrated JIRA cases click here to open a new case use www.vmware.com/go/sr | vFabric Hyperic 5.7.0 is Now Available

Hyperic HQ

configuration changes on windows machines are case sensitive on directory names

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Deferred
  • Affects Version/s: 4.6.5
  • Fix Version/s: None
  • Component/s: Events
  • Environment:
    windows 2003/2008
  • Case Links:
    none
  • Regression:
    No

Description

configuration tracking filter is set by default with specific directories names that are interesting to track on lower case.

if those directory names apear in upper case (instead of lower case as the filter is set by default by the plugin), then changes made in those diretories do not pass filter altough they should.

eventually no event is created altough it should.

this was tested on windows server 2003 and 2008, with different servers (oracle and weblogic) and the problem seem to reprdouce.

Activity

Hide
Yoav Epelman added a comment -

Bulk change to new components

Show
Yoav Epelman added a comment - Bulk change to new components
Hide
Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

People

Vote (0)
Watch (0)

Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    40 weeks, 3 days ago