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Hyperic HQ

Random logouts

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Deferred
  • Affects Version/s: 4.6.5
  • Fix Version/s: None
  • Component/s: UI / UX
  • Case Links:
    none
  • Regression:
    Yes

Description

Symptoms:

While actively navigating (no more than 3 minutes idle) I get logged out.

Steps to Reproduce:

1.) Navigate in UI and include a visit to the HQ Web Services page in Administration. Continue navigating
2.) After constant activity (no more than about 10 seconds idle) go wait about a minute

Actual Results:

Redirected to login screen

Expected Results:

Continuous navigation

Activity

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Wes Schlichter added a comment -

Seems to be related to "[HHQ-5412] Guys 12/2/2012" as my session is only being invalidated once the browser closes the connection.

Show
Wes Schlichter added a comment - Seems to be related to "[HHQ-5412] Guys 12/2/2012" as my session is only being invalidated once the browser closes the connection.
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Yoav Epelman added a comment -

Bulk change to new components

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Yoav Epelman added a comment - Bulk change to new components
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Idan Hod added a comment -

As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology.

Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix.

We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base.

This bug has been deferred as part of the new policy.

We appreciate your cooperation and continues contribution to the improvement of Hyperic.

Show
Idan Hod added a comment - As part of our continuous effort to improve product quality, The Hyperic product team has decided to implement a "zero bug policy" methodology. Following this methodology, only defects that are planned to be handled in the near future will remain open. Any other defect will be deferred, with the option to be reevaluated if the need arises, or if changes to the Hyperic road-map make such defect a candidate for a fix. We believe this new process will help create clarity and focus in the Hyperic road-map and ultimately benefit our customer base. This bug has been deferred as part of the new policy. We appreciate your cooperation and continues contribution to the improvement of Hyperic.

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Dates

  • Created:
    Updated:
    Resolved:
    Last comment:
    41 weeks, 4 days ago